Support/Returns
GLOBAL WARRANTY AND SUPPORT PROGRAM
IF YOU HAVE ANY PROBLEM WITH YOUR WEWOOD DON'T GO BACK TO THE STORE!
Instead, please refer to our global warranty and support program.
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GEOGRAPHICAL ZONES:
Zone 1
- Europe
Please go to www.we-wood.com and find your country in the drop down menu. On this page you will find support for your region.
Zone 2
- North America
- South America
contact : support@we-wood.us
SHIP TO:
Lever Your Business
7401 Hollywood Blvd, Ste.2
Los Angeles, CA 90046
Phone: +1 (323) 848-4896
Zone 3
- Asia
- Africa
- Australia
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Return shipping will be paid by the sender. The watch will be repaired or replaced and will be sent back to the sender at our expense. However, if any problem is encountered within the first 60 days of purchase, thanks to WEWOOD SPECIAL CARE, we will arrange the shipping and it will be at our expense. Please contact the support center in your geographical zone via email for instructions.
WEWOOD will contact you to let you know when your watch will be fixed and sent back to you.
CHECK LIST FOR RETURN SHIPMENT:
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The watch is wrapped, complete of all its parts, without original packaging but well protected (preferably with bubble wrap).
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The Return Form is fully completed and included in the return package.
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The receipt of purchase is included in the return package.
